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Questions about purchasing Lavavo
CD Ripper
1. Is your online order form
secure? (Back to top)
Yes, it is 100% secure.
2. What should I pay attention
to when I purchase this software? (Back
to top)
Please pay attention that we have a 30 day money-back guarantee.
3. Do I have to pay for the upgrades?
(Back to top)
No! All upgrades are free to registered Lavavo
CD Ripper users.
4. Is technologies support free?
(Back to top)
Yes! It is free for all registered Lavavo
CD Ripper users.
5. How much is it? (Back
to top)
Lavavo CD Ripper costs only $19.95 for the
option of email registration. A hard copy CD costs only $9.95
extra and is shipped the same day.
6. What happens after I send
the order? (Back to top)
You will receive an email confirming your
order shortly after sending the online order form. Then, within
48 hours, you will receive a second email with your "Registration
Name" and "Registration Code" and
instructions to get started!
If you do not get your "Registration
Name" and "Registration Code"...
or if you've lost them (Hey, it happens! :-) ... please email
us at support@lavavo.com.
Please include your name, order ID and email address, we will
be happy to help you.
Questions about details of Lavavo
CD Ripper
7.
Where do I find the output MP3. WMA. AAC. OGG. APE. VQF and
WAV files? (Back to top)
After you rip the
audio CD tracks or convert the audio files, you can find the
output MP3. WMA. AAC. OGG. APE. VQF and WAV files by clicking
the button "Output". You can also define the output
directory and output file name in the Lavavo Settings Centre.
8.
It does not detect any CD-ROM drives on my system, why?
(Back to top)
Please install a
ASPI on your PC. Download
it or click here
for more information.
9.
Can I edit the ID3v2 tags of existing MP3 files on my hard
disk? (Back to top)
Sorry, the ID3v2
Tag editor is not designed to edit the tags of existing MP3
files on the hard disk.
10. I have more
questions, who should I write to? (Back
to top)
Please send your additional questions
to support@lavavo.com,
we will be happy to help you.
Questions about Lavavo
CD Burner
11. What about
the upgrade of Lavavo CD Burner? (Back
to top)
After you register Lavavo CD Ripper, you'll
have the chance to evaluate and upgrade Lavavo CD Burner for
only $5! Only the registered
Lavavo CD Ripper users have the chance to upgrade Lavavo CD
Burner!
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