My created WMA file is invalid, why?
While attempting to convert a WMA file, the software does not seem to respond. What could be the problem?
About LAME
About Ogg Vorbis
What is the update/upgrade policy?
Lost Registration info policy.
I have not received my register info, why?
I have purchased a registration code and its not accepting it, why?
Feedback

My created WMA file is invalid, why?
If you create invalid wma files, please download wmfdist.exe and install it on your computer, then reinstall our software.

While attempting to convert a WMA file, the software does not seem to respond. What could be the problem?
Unfortunately, a major inconvenience with the WMA file at present is that many files are protected, or locked. As far as we know, protected WMA files cannot be converted with any software. Some WMA files are intentionally protected, while others are automatically protected upon creation by the producing software.

About LAME.
WAV MP3 Converter using LAME Encoder for MP3 encoding. Please visit http://www.mp3dev.org for more inofmation about LAME.

About Ogg Vorbis.
Ogg Vorbis codec! Ogg Vorbis is a new patent-free, open-source audio compression codec. Please visit http://www.xiph.org for more information about Ogg Vorbis.

What is the update/upgrade policy?
ALL updates AND upgrades are free! WAV MP3 Converter supports unlimit update and upgrade.

Lost Registration info Policy
If you have purchased and, for whatever reason, you lost the register info, simply email to support@audiotoolsfactory.com and we will resend you register info as soon as possible. Remember to tell us your order ID.

I have not received my registration info. Why?
Do not panic! In many cases, there may be a processing delay. Sometimes, people have supplied the wrong email address. In rare cases, the registered users are unreachable due to mis-configured email clients or privacy control. Please feel free email to support@audiotoolsfactory.com .

I have purchased a registration code and its not accepting it, why?
Please make sure you are using the correct register info. Our register info will be sent as 'Register Name: *** Register Code:*** '. Please try to copy our register info instead of typing it one by one letter, for it is difficult to identify letter 'l' from number '1' and identify letter 'o' from number '0'.

Feedback
Any problem with WAV MP3 Converter, please feel free to support@audiotoolsfactory.com , Our support team will anwser you soon. Got an idea, suggestion or comment? Please email us at feedback@audiotoolsfactory.com Your suggestions are greatly appreciated!