Can Video to Audio Converter extract audio from my VCD files?
My created WMA file is invalid, why?
What is the update/upgrade policy?
Lost Registration info policy.
I have not received my register info, why?
I have purchased a registration code and its not accepting it, why?
Feedback

Can Video to Audio Converter extract audio from VCD files?
Yes, Video to Audio Converter can. Please choose the opendialog filter to "All Files (*.*)" and select the files you want to convert, then the conversion will begin.

My created WMA file is invalid, why?
If you create invalid wma files, please download wmfdist.exe and install it on your computer, then reinstall our software.

What is the update/upgrade policy?
ALL updates AND upgrades are free! Video to Audio Converter supports unlimit update and upgrade.

Lost Registration info Policy
If you have purchased and, for whatever reason, you lost the register info, simply email to support@audiotoolsfactory.com and we will resend you register info as soon as possible. Remember to tell us your order ID.

I have not received my registration info. Why?
Do not panic! In many cases, there may be a processing delay. Sometimes, people have supplied the wrong email address. In rare cases, the registered users are unreachable due to mis-configured email clients or privacy control. Please feel free email to support@audiotoolsfactory.com .

I have purchased a registration code and its not accepting it, why?
Please make sure you are using the correct register info. Our register info will be sent as 'Register Name: *** Register Code:*** '. Please try to copy our register info instead of typing it one by one letter, for it is difficult to identify letter 'l' from number '1' and identify letter 'o' from number '0'.

Feedback
Any problem with Video to Audio Converter, please feel free to support@audiotoolsfactory.com , Our support team will anwser you soon. Got an idea, suggestion or comment? Please email us at feedback@audiotoolsfactory.com Your suggestions are greatly appreciated!